As of September 20th 2009, Lance Armstrong has nearly 2 million people around the world following his Twitter posts. To many this amount of Twitter followers is quite a incredible feat, but just another day at the Lance Armstrong Foundation for Mr. Armstrong and their quest for cancer awareness.
LAF and LIVESTRONG.org
The Lance Armstrong Foundation (LAF) was started 1997, initially as grassroots fundraising organization, post Armstrong’s fight with testicular cancer from October to December of 1996. During the cancer treatment process Armstrong developed the LAF idea based on what he felt was a need to create a information and support organization for both the cancer patients and the their families. In 2003, the LAF launched Livestrong.org, a online support and counseling website for cancer survivors. In support of the LAF cancer cause and website launch, Nike Corporation create a soft yellow rubber wristband which if purchased by consumers, the company would donate $1.00 for to the foundation. By the end of 2005, the foundation sold 55 million wristbands. The yellow LIVESTRONG wristband has become so well recognized that the image is used in a majority the Livestrong.org brand elements.
Since the 2005 wristband introduction, the Lance Armstrong Foundation has had a meteoric rise of the from a small grassroots organization to a national recognized organization. In 2008, Lance Armstrong felt there was a need for the LAF message of awareness to go beyond the Continental borders. Armstrong felt that cancer patients and families in developed and non-developed countries should have the same access to the LIVESTRONG.org infrastructure already developed but not known or recognized. In order to launch this initiative Lance Armstrong came out of retirement, in support of the LIVESTRONG Global Cancer campaign.
LIVESTRONG.org, Lance, and Twitter
Noted in Daniel Coyle’s book “Lance Armstrong’s War”, Armstrong is a big technophile, always using the latest and greatest electronic gadget and software to keep aware of the happenings his LAF organization, his competition (on and off the bike), his good and bad press, and businesses efforts. So it was only a matter of time before Armstrong adapted and implemented the web mini-Blog application known as Twitter.
The Twitter.com program’s single point of communication makes perfect sense to such a dynamic personality like Mr. Armstrong, who some consider a lighting rod of attention in his sports, entertainer and philanthropy efforts. The Twitter program allows Armstrong to control how this public and media attention is being delivered by giving small bits information and images about his activities and his thoughts.
With the attention the Lance Armstrong generates, the Lance Armstrong Foundation can ride along in Armstrong’s public relations wave; all while sprinkling posts of foundation news and events.
Armstrong uses the media in offering person support by sending messages; “Ran into and rode a bit with Thomas and Nicole from Telluride. Nicole’s mom is a survivor. Go Mrs. Greene.” Armstrong inserts a photo with the post of Armstrong with the riders from the encounter, and 75,000 people viewed the photo. (Szabo, 2009)
Armstrong also used his Twitter account when he was at the beginning of the LIVESTRONG Global Cancer campaign in Glasgow, Scotland. Before his arrival Armstrong posted a single post on Twitter “Hey, Glasgow, Scotland! I’m coming your way tomorrow. Who wants to go for a bike ride?” Which lead to “hundreds (of riders) showed up, despite heavy rain, and brought traffic in the Scottish town of Paisley to a halt.” (Szabo, 2009)
The attention from his one Twitter posts call to action brought plenty of free media to the launch of his foundation’s event.
Possible Pot Holes for the LIVESTRONG.org and Twitter
One of the most concerning thoughts of Lance Armstrong using Twitter to push the LAF effort is that he is the brand, ambassador, and it’s only active communication feed for the foundation. It is concerning because, Lance is under constant scrutiny by the press for his love life, his business exploits, and sporting performances.
Though it has not happened, Lance Armstrong could become tangled in his own public relations machine if he were to make an off color post through Twitter that may be construed badly by the media. There is a lot at lose for the Lance Armstrong Foundation if he were to slip up. That is a scary place for any organization.
References:
LIVESTRONG.org, Official website for the Lance Armstrong Foundation, 2005, Retrieved September 20, 2009 from LIVESTRONG.org Web site: http://www.livestrong.org
LIVESTRONG.com, Demand Media, 2008, Retrieved September 20, 2009 from LIVESTRONG.com Web site: http://www.livestrong.com
Szabo, L., “Armstrong uses technology to lift cancer survivors, end stigma” USA Today Online, July 28, 2009, Retrieved September 20, 2009 from USA Today Website: http://www.usatoday.com/news/health/2009-08-23-lance_N.htm?csp=34
Coyle, D. “Lance Armstrong’s War”, Harper Collins 2005